Welcome to the guide for fixing crash issues with escrowed vehicles in FiveM.
If customers experience crashes when using an escrowed vehicle, there are several common causes that can usually be checked and resolved quickly. This guide explains the most important steps to identify and fix the issue.
📘 Overview #
Escrowed vehicles rely on correct Keymaster linking, proper resource files, and the correct server setup. If one of these is incorrect, the vehicle may fail to load properly or may even cause crashes.
This guide covers:
- checking Keymaster settings
- verifying required escrow files
- making sure the vehicle is not placed inside a carpack
- checking for common server-side conflicts
🛠️ Step-by-Step Troubleshooting #
1. Check the Keymaster Settings #
Make sure the vehicle is linked to the same Keymaster account as your FiveM License Key.
If the vehicle resource and the license key are connected to different accounts, this can cause problems with loading the escrowed vehicle correctly.
What to do #
- log in to your Cfx.re Keymaster: https://portal.cfx.re/login
- verify that both the resource and your license key are linked to the same account
- if needed, transfer the resource to the correct Keymaster account
Important: A mismatch between the Keymaster account and the FiveM license key is one of the most common causes of escrow-related issues.
2. Check the fxmanifest.lua and .fxap Files #
Escrowed resources require the correct files to be present in the resource folder.
fxmanifest.lua #
Make sure the file fxmanifest.lua is present in the main folder of the vehicle.
A missing or incorrect fxmanifest.lua file can cause the vehicle to fail to load or may result in crashes.
.fxap File #
Make sure the .fxap file is also present.
This is the FiveM escrow protection file and is required for the protected resource to work correctly.
What to check #
- the
fxmanifest.luafile exists in the resource root - the
.fxapfile exists in the resource - the files belong to the same version of the resource
- no escrow-related files have been deleted
Important: Do not remove files that are included as part of the escrow protection.
3. Do Not Place Escrowed Vehicles in a Carpack #
Escrowed vehicles should always be added as separate resources.
They should not be placed inside a carpack or combined resource folder, because this can interfere with the escrow protection and may cause crashes.
Correct setup #
Add each escrowed vehicle as its own resource and start it individually in your server.cfg.
Example:
ensure vehicle1
ensure vehicle2
This reduces conflicts and ensures that the escrowed files are loaded correctly.
Important: Escrowed vehicles must remain standalone resources.
4. Check Other Common Causes #
There are a few additional things that are worth checking if the crash still happens.
Server artifacts #
Make sure your server artifacts are up to date.
Outdated artifacts can sometimes cause issues with newer resources or escrow-protected files.
Vehicle model conflicts #
Make sure all vehicles on your server use a unique model name.
If two vehicles use the same model name, this can cause conflicts, loading problems, or crashes.
Server logs #
Check your server console or log files for specific error messages.
These often point to issues such as:
- missing files
- incorrect dependencies
- wrong configuration
- resource loading problems
⚠️ Important Notes #
- escrowed vehicles must be linked to the correct Keymaster account
- escrowed files should never be removed
- escrowed vehicles should not be placed inside a carpack
- each vehicle should be started as a separate resource
- model names should always be unique
- outdated artifacts can cause compatibility issues
🧯 Troubleshooting Checklist #
If you are trying to resolve a crash with an escrowed vehicle, check the following:
- the resource and license key are linked to the same Keymaster account
- the
fxmanifest.luafile is present - the
.fxapfile is present - no escrow files have been removed
- the vehicle is not inside a carpack
- the vehicle is started as a standalone resource
- your server artifacts are up to date
- no other resource is using the same vehicle model name
- the server logs do not show missing files or dependency errors
🎧 Support Information #
If you still experience issues after checking all of the above, please contact the FiveM Supply support team.
Support is available through:
- Discord
- Email:
support@fivemsupply.com
❓ FAQ #
Can I place an escrowed vehicle inside a carpack? #
No. Escrowed vehicles should always be added as separate resources.
What file is required for escrow protection? #
The .fxap file is required for FiveM escrow protection.
What happens if fxmanifest.lua is missing? #
The vehicle may fail to load correctly or may cause crashes.
Can a duplicate vehicle model name cause problems? #
Yes. Duplicate model names can cause conflicts and crashes.
What should I do if everything looks correct but the crash still happens? #
Check your server logs and make sure your artifacts are up to date. If the problem continues, contact support.